FAQs

Do I need to create an account to shop with Denton House?

You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits:
- Track your orders and review past purchases
- Save your address and credit card details to shop even quicker next time

How much does shipping cost?

Enjoy Free Standard Delivery on orders over £200. Any purchase under the value of £200 will be charged a flat rate of £7.

When will I receive my order?

Orders will be fulfilled by our delivery partners, DPD and EVRI and are delivered Monday to Friday between 9 a.m. and 5 p.m.
Orders placed on Friday after 12 p.m. or over the weekend will be processed for delivery on the following Monday.

You will receive your purchase within 2-4 business days after your order has been accepted. Although we aim to deliver within the advised time frame, please note during public holidays, sale periods and unforeseen circumstances, your purchase may take longer to arrive.

Will I have to pay duty on my order?

No, you will not need to pay any tax or duties on orders placed in the UK.

How do I return an item?

You have up to 7 days to return an item by sending it back to our office address. Please contact customer care regarding returns info@dentonhouse.uk.